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Terms and Conditions

Welcome to NeedPens.com. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchases.

1. Introduction

These Terms and Conditions govern your use of NeedPens.com and the purchase of any products from our website. By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.

2. Order Acceptance

All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of products, errors in pricing, or issues with payment processing.

3. Pricing and Payment

Prices for our products are subject to change without notice. We make every effort to ensure the accuracy of pricing on our website, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price. Payments must be made at the time of order placement using the payment methods provided on our website.

4. Shipping and Delivery

Currently, we only ship within the United States. Shipping costs and delivery times vary based on the destination and shipping method chosen. We strive to process and ship orders within the stated timeframes, but delays may occur due to unforeseen circumstances.

5. Returns and Refunds

Customer satisfaction is our priority. If you are not satisfied with your order, please contact our customer service team within 30 days of receiving your order to discuss a return or refund. Returned items must be in their original condition and packaging. Custom printed products are non-refundable unless there is a defect or printing error.

6. Product Customization

We offer various customization options for our products. By submitting a design for customization, you confirm that you have the right to use the design and that it does not infringe on any third-party rights. We reserve the right to refuse any customization requests that are deemed inappropriate or offensive.

7. Intellectual Property

All content on NeedPens.com, including but not limited to text, images, logos, and designs, is the property of NeedPens.com or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, NeedPens.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Florida.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

NeedPens.com 

Email: support@needpens.com  

Phone: (813) 406-0603

Address: 2316 Spring Hollow Loop. Wesley Chapel, FL 33544

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